Conveyancing Data Services Limited (a company which is registered in England with registered number 07159470 and whose registered office is at 61-63 Crockhamwell Road, Woodley, Berkshire, RG5 3JP, England), trading as “Conveyancing Data Services” (referred to in this policy as “Conveyancing Data Services Ltd”, “we” or “us”), is committed to protecting the privacy and confidentiality of information provided by all users of our website.
Conveyancing Data Services Ltd upholds the relevant data protection principles and processes your personal data in accordance with the Data Protection Act 1998. Please read the following policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on the Website, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
We maintain a contact management database containing names and addresses of both registered users and unregistered firms. We use this data to contact potential customers to inform them about our services. We also hold details on the database of correspondence and conversations which we have with potential customers whom we contact, but we only keep these communication records or any details about potential customers on the database if they do not object to us doing so.
We also ask you or your colleagues to supply us with various information about yourself and your colleagues when you register and during your use of the Website. During registration, we may collect and process certain information about you including your name, addresses, DX numbers, telephone numbers, fax numbers, bank details (including credit or debit card information) and other key personnel's contact names and e-mail addresses. We also collect the names, job titles, e-mail addresses and preferred usernames and passwords of your designated users. We may issue replacement usernames and passwords.
When you place an order for our services on the Websites, we collect further information that you submit to us, for example, your reference details and property details.
Using your information
Your information will enable us to provide you with access to selected parts of the Website and to supply the products and services you have requested. We will use and analyse the information we collect so that we can administer, support, improve and develop our business.
From time to time we may use your information to contact you by telephone, by post or by e-mail, for your views and feedback on our services and to notify you occasionally about important changes or developments to them or to the Website. We may also send you details about property and other information services we provide, either directly or acting as a reseller for other third parties.
We also use the information which you or your colleagues provide to us to process your orders (including passing your details onto to data providers), to deliver search results to you, to contact you in case we have any queries about your order, to bill you and to give you a quality service.
We may transfer our databases containing your personal data if we sell our business or part of it.
Disclosure of your information
Where you have consented when providing us with your details, we may also allow carefully selected third parties to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.
Finally, if we enter into a joint venture or if our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
The Website may contain links to other websites or frames of other websites. Please be aware that we are not responsible for the privacy and data protection practices of other websites which may be reached through these links. You should read the privacy and data protection policies and statements contained on any such linked website.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Any material changes to the way in which we use your data will be described in future versions of this policy which will be posted on the Website. Each time you enter the Website, you agree that the policy current at that time shall apply to all data which we hold about you.
If you have any questions, comments or suggestions about the way in which we use your personal data, please contact us.