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Full Time - Customer Services Administrative

You will work closely with the team on the day to day processing of orders and the handling of any queries that may arise. You will use a variety of systems to ensure that all orders are dealt with in a timely and effective manner.

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Search Agents - NATIONWIDE

Conveyancing Data Services Ltd are seeking hard working and motivated Personal Search Agents throughout England and Wales.

Conveyancing Data Services Ltd is based in Ruscombe, Berkshire (RG10 9NN) and specialises in the provision of Conveyancing information to the Legal Sector. The company was setup in 2010 by a highly experienced Management Team and has very rapidly proven to be one of the leading suppliers in England and Wales. Our reputation has been built around an exceptional level of service and quality products that are delivered to meet all our clients’ needs and requirements. Our commitment and dedication is further demonstrated by our innovative approach to introduce alternative products and service types to the industry.

As a Personal Search Agent your main role is to research specific property related records that are maintained and managed by Local Authorities in line with the LLC1, CON29R & CON29O format, this (land charges, planning) information is then reported back using a web-based questionnaire. Although the role is home-based you will work closely with the in-house team on a day to day basis processing Personal Local Searches and handling any specific queries that may arise.

General duties include:

• > Contributing to processing Local Searches quickly and efficiently (adhering to established KPI’s)
  > Using a range of systems to gather information, process and deliver results (maintaining the high level of accuracy in the searches returned)
  > Ensuring that queries are dealt with competently and if necessary, handed over to your team leader with all the required information
  > Establishing, developing and maintaining a good rapport with the various Local Authority staff and your team
  > Prioritising your own work load ensuring Turnaround Times are consistent and in line with the company requirements
  > Participating in team meetings to ensure clear and precise lines of communication between you, your team and your team leader
  > Developing product knowledge and participate in any necessary training

The ideal candidate would be:

• > Willing to work independently and be self-sufficient
  > Able to work well under his/her own initiative
  > Accurate and proficient in all tasks
  > Good Computer and Typing Skills
  > Excellent attention to detail, accurate, diligent and conscientious
  > Be able to communicate efficiently with our suppliers and customers as necessary
  > Capable of meeting strict deadlines, good time management skills
  > Have a full, clean driving license

• In return, Conveyancing Data Services offer a competitive salary and a range of benefits including Company Pension Scheme and Bonus Scheme.

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